I already introduced Kristin Block, Bernhard Findeiss and Dr. Elmar Jürgens as speakers of our CRAFTSMANSHIP workshop on June, 13th, 2013, starting at 1 p.m. in our Unterhaching office building.
Today, I would like to introduce Bernd Fiedler. He will tell us about a central “Craftsmanship” topic:
“Master and Apprentice”
experience, technology, culture, tradition, “school”…
The relationship between master and apprentice is probably as old as the human race. Reports from Antiquity tell us how masters handed on more than just technologies and experience to their apprentices. In fact, they were the keepers of culture and teachers of meaning. In particular, they also hand on values such as “pride in a job well done”.
Finding new ways to solve problems and handing this knowledge on to third parties is one of the elemental factors that makes humans humans. It is how traditions are born that can then develop and become “schools”. This is how guilds were created in the middle ages and artists’ schools like the ones run by Michelangelo, Tizian or Rafael in the Renaissance. People were extremely proud to have belonged there.
Today, we have schools with special glamour such as Oxford, Harvard and the Sorbonne, in Germany the TUM. In view of these brilliant names, the great value of our “dual system of professional education” is, unfortunately, easily forgotten. Mind you, this is regardless of the fact that said dual system is held in high esteem and considered an ideal (one that is hard to reach) in other countries.
These are all issues thriving through the relationship between master and apprentice. Here, the knowledge transfer consisting of the four classic phases: internalization, externalization, combination and socialization takes place.
The first great challenge is to become aware of the knowledge. And I do not only mean the knowledge communicated through words but also all the sub-consciously gained knowledge and competence you got through listening, your own experience and most private and intimate exercise. Both of them develop through an endlessly long, continuous and never-ending process of improvement also based on trial and error.
A true master will have spent his entire life seeking perfection. Consequently, his implicit knowledge is a true treasure of experience. Today, we mostly see this phenomenon in artists. In many industrial professions, and by now also among “knowledge providers”, however, it gets more and more limited by standardized procedures.
Among other things, this presentation will be about the following topics:
Different types of knowledge transfer • what we learned from history • support through visualization • powerpoint • graphics • mindmaps • maps
And we will ask and try to answer questions like:
- What conclusions can we draw for ourselves?
- Can we improve the way we teach complex topics?
- How can we better support the teaching of important experience?
- …
About the speaker:
Since 1999, Bernd Fiedler has been investigating various functions with knowledge management. He is the author of several publications. His last one was „Von der Mindmap zum Prezi – Neue Wege der Visualisierung im Wissensmanagement“. He is a certified Business Warehouse counsellor and a member of the Gesellschaft für Wissensmanagement (GfWM), where he is in charge of the regional group of Munich.
As associate lecturer (Lehrbeauftragter) for knowledge management, he teaches at Hochschule Augsburg. He is also all the time busy as a speaker on various converences (for instance KitKon, DNUG, Wissenstagung, BitKom). Professionally, he is project leader for intranets and employee portals.
Early in 2012, he became member of the board of directors at datac – Kommunikationssysteme GmbH – where is is responsible for knowledge, quality and personal management.
RMD
(Translated by EG)
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